Good Morning All!
I’m hoping someone can be of some assistance as I have quite the dilemma on my hands. I’ve got the 2GiG thermostat with the LCD display. Yesterday I turned off schedules from my phone and it has caused quite the issue with my unit. The unit will not turn off from my phone app nor the actual thermostat. Everything shows OFF but the unit is still pumping tons of air into my home. Yes, I checked the make sure FAN was set to AUTO and not ON in the app or thermostat. This unit is 8 months old and I’ve had no issues with it until turning schedules off. I’m not sure if maybe old schedules that were set with my Vivint account are now conflicting with schedules I created on my SuretyDIY account. Is there a way to reset this thermostat to factory and reconfigure it to my 2GIG panel?