Alarm Cancels

would it be possible to not have the local authorities notified if the panel has been reset within 30 seconds? We missed a call on Saturday when the alarm was setup accidentally and now we need to pay a fine. It would seem logical to ignore the alarm if the panel has been reset within a brief period of time.

To ensure security and appropriate response suretyDIY does not ignore signals based on panel activity after the alarm signal. If operators receive a signal, they must act on it. If an alarm occurs, it will need to be reported as false to the central station.

Now that said, you can accomplish this with a quick programming change for sensors: Add a Dialer Delay.

Looks like this is regarding a 2GIG system. On 2GIG you can add dialer delay on a sensor by sensor basis. It is a configurable delay period after an alarm occurs locally before that signal would be forwarded to the central station. By default it is 30 seconds.

The best thing in this case if you wish to enable a delay is to enable dialer delay on any sensors you wish to have a delay on.

From the home screen: logo in the bottom right, installer code, system configuration. Scroll to the zones you want to edit and scroll down to RF Sensor Dialer Delay.

Should you be unable to do so, or would like assistance let us know!

Jason, just an FYI users who have Avantguard Monitoring central station will disregard alarm signals if a restore cancel is received following the alarm, I experienced this while testing, hopefully that policy has since changed !!

suretyDIY instructions through CS are to contact on each signal regardless of cancel. Keep in mind that monitoring station default procedures are not the same across all dealers.

I see an email response from our team a while back regarding this. Note that there is a rule in place to avoid a malfunctioning sensor from overloading CS response. If you tripped the same zone repeatedly to test, which appears to be the case, you likely ran into that.