iphone app

I am trying to set up my app on my iphone and the password is not working, why?

Hmm, I’m not seeing any login attempts listed, failed or successful, in history.

Are you able to login to the Alarm.com website? Typically a lack of registered login attempts is going to mean that the wrong username is being attempted. Keep in mind this may be different than your suretyDIY forum and billing login credentials.