I have my 2gig GC3 set up as a secondary controller to my wink hub 2 and I’m able to control all my z-wave light switches from the 2gig panel fine but I don’t see these switches via my alarm.com Android app. I have tried couple things to fix it. 1) run the cell radio test, and 2) re-login into my alarm.com app.
Any idea why it’s still not synching to alarm.com ?
I’ve sent an equipment list update command and it looks like a number of new devices populated. You may need to log out and log back in to confirm.
Secondary Z-wave controller interactions can throw some unpredictable effects into the mix, but in general expect a short delay for devices to populate in ADC. If it takes longer than a couple hours though, it may be hung up and we’re happy to send an update command to try to sync the device list!