How long is a “clip:? Does the service not record all video all day, are does it only record “alert triggers” like motion or a scheduled time? What if you want 24hrs recorded?
A video clip is a segment of video, depending on the recording schedule up to 1 minute, recording of an event. Events are triggered by the recording schedules you set up, such as motion detection, sensor activity, or alarm-triggered recordings.
The clips are saved in the cloud and can be viewed and downloaded through Alarm.com. Notifications can be sent whenever a trigger occurs, optionally including a low res version of the clip.
The cloud service is not 24/7 recording. To use 24/7 recording with the ADC cameras you would need an SVR. The SVR is optional and requires the SVR service add-on through Alarm.com as well, however this would provide 24/7 local recording which is then streamed through Alarm.com.
Cloud video is a pre-requisite for SVR service.
If you have an SVR, the cloud clips recorded and saved in the cloud are marked on your SVR timeline for easy viewing of times leading up to and after the event.
How long is retention? What if there is a function in my home and an incident happens and I need to review footage from that morning up until that evening to see everyone that was there and follow events?
By default retention is not set based on time, but by storage capacity. The total clip storage is equivalent to the monthly clip limit, so in general if you are using most of your Cloud Video clip quota each month, that means storage would be roughly one month, as the oldest stored clips are recycled to allow for new ones.
You can mark certain chosen clips protected, so that they are not automatically overwritten.
The SVR retention is likewise based on storage capacity.
This goes back to the retention question. What if my neighbors house was robbed on 9/1/2018, today is 9/17. Will I be able to check my camera that faces the street and catches my neighbor’s driveway for review?
Regarding 24/7 recording with the SVR (I assume you are referencing 24/7 recording here) this would depend on the number of cameras and SVR storage. There are two models of SVR. The SVR-100 has two drive bays, up to 2TB each and 8 cams. The SVR-122 has one drive bay up to 1TB storage and 8 cams. In general, yes, you could set it up to have a few weeks of storage one way or another.
From ADC: “The ADC-SVR122 can store up to 1TB of video, which is roughly 20 days of recording with four cameras recording in HD at 30fps.”
In general for surveillance while it is nice I don’t recommend recording at 30fps, as it is unnecessary for all but heavily detail oriented video like register cams, license plate cams, etc., and dropping the fps will provide more storage.
A similar SVR question thread can be found here.
Sorry, for all the questions.
Questions are why we are here!